Ski Country Auto Repair & Towing LogoSki Country Auto Repair & Towing

Customer Service Representative

Frisco, ColoradoFull-time
$25 - $30 hourly
About the Job
About the Job
Customer Service Rep – Automotive Service Department
Frisco, CO

We are seeking a reliable and detail-oriented Customer Service Representative to support our Automotive Service Writer. This role is perfect for someone who enjoys working in a fast-paced environment, has excellent organizational skills, and is eager to contribute to a team that values customer satisfaction and quality service. Automotive knowledge is a plus.

Key Responsibilities:
  • Assist the Service Writer in preparing accurate and timely auto service estimates.
  • Receive, organize, and return automotive parts as needed.
  • Check in customers, ensuring a friendly and professional experience.
  • Maintain clear communication with customers regarding service updates.
  • Support general automotive administrative tasks to keep operations running smoothly.

Qualifications:
  • Previous administrative or customer service experience preferred (automotive experience a plus).
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proficiency with basic computer applications (MS Office, service software a plus).
  • Ability to work independently and as part of a team.

What We Offer:
  • Competitive pay based on experience.
  • Opportunities for growth within our service department.
  • Supportive team environment.
  • Paid training.
  • Advancement opportunities.
  • Positive and friendly atmosphere.
  • No weekends.

Benefits:
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Short-term disability insurance.
  • 401K with profit sharing.
  • PTO.

If you’re dependable, customer-focused, and ready to grow with an established automotive team, we’d love to hear from you!

Apply today by sending your resume to LauraL@skicountryauto.com! Find out more about us at www.skicountryauto.com.